To our loyal customers: We’ve seen an amazing outpouring of love and support in recent days and we truly appreciate it. Our stores are open for business, ready to bring joy to children wherever we can, and to help new and expecting parents navigate raising a family.— ToysRUs (@ToysRUs) March 9, 2018
So far, the news is that the big toy store will be closing for good. Many blame Amazon, Target and Walmart for the failure of Toys 'R' Us. Others blame the big salaries chief executives collect. In any event, we live in a time where brick and mortar stores have been suffering greatly. Online sales are more popular. No one wants to go out to shop anymore, especially younger Americans. Everything is at one's fingertips on a cell phone or tablet these days. Moreover, the experience of shopping in store is not always so pleasant. Stores are often crowded with long lines at the check out. Prices are also an issue. Toys 'R' Us often sold toys at very high prices. However, they do match prices with other stores. Then there is the unprofessionalism from employees. Take this experience from one of my followers on Twitter who complained to Toys 'R' Us about an rude and unprofessional employee:
(1) Hi @ToysRUsHelp on Feb 10, 2018 at around 1 PM, I went with my nephew to the Bayplaza store in the Bronx. There was a team member arguing and being nasty with a customer. Minutes after, I went to get an amiibo and asked the same team member if she can get it for me.— Bronx Bomber (@Bronxbomber777) February 11, 2018
(2) @ToysRUsHelp This team member spoke rudely to me telling me this other person was first. Then she raised her voice and was very nasty. I was simply asking for help to get an item.— Bronx Bomber (@Bronxbomber777) February 11, 2018
(3) @ToysRUsHelp Then she continued to argue and was disrespectful. Afterwards, she did not want to attend to me at the register and asked a yellow shirt team member to take me elsewhere.— Bronx Bomber (@Bronxbomber777) February 11, 2018
(4) @ToysRUsHelp I have video and will post screen shots. Here is one of her with the customer she was harassing. Everyone was looking at the commotion. The customer was visibly upset at how he was treated. pic.twitter.com/CblwzwwCnC— Bronx Bomber (@Bronxbomber777) February 11, 2018
(5) @ToysRUsHelp Here is her when she was raising her voice at me and being disrespectful, rude and nasty. She has her team uniform covered, no name badge. pic.twitter.com/jxOy2Ve6Oe— Bronx Bomber (@Bronxbomber777) February 11, 2018
(6) @ToysRUsHelp Here is a closer video of her as she continued being disrespectful, rude, nasty and unprofessional. pic.twitter.com/UCtb5cAQ1g— Bronx Bomber (@Bronxbomber777) February 11, 2018
(7) @ToysRUsHelp Here are photos of her as she told the heavy set yellow shirt team member to take me elsewhere. She probably did this so I could not get her name on the receipt. Managers here are useless and seem afraid of her. pic.twitter.com/AVvtY4oz4W— Bronx Bomber (@Bronxbomber777) February 11, 2018
(8) @ToysRUsHelp Here is her photo again. I want her fired. She made the shopping experience extremely hostile for myself and others. I will be showing this video to the media so they can report on ToysRus and why they are possibly going out of business due to these workers. pic.twitter.com/9OF3BYGRTj— Bronx Bomber (@Bronxbomber777) February 11, 2018
With this kind of experience, who would want to shop here? In any event, the store will be missed. I have many memories as a child going there, as well as, going there with my nephew and niece and watching their faces light up. Hopefully, this report is just hearsay and the store will thrive or be bought by another company who knows how to manage a business in this new era of business. Over 30, 000 jobs are at stake. If not, then it is time for all of us to finally grow up and become neurotic and miserable adults in this crazy society.
Toys 'R' Us says it will likely close all U.S. stores, threatening 33,000 jobs. 'We are putting a for sale sign on everything' https://t.co/LXNnWOjhF4— The Wall Street Journal (@WSJ) March 14, 2018
It's time to grow up, Toys 'R' US kids. The retailer is set to close the remainder of its US and UK locations.https://t.co/2IcoldL7mh— Twitter Moments (@TwitterMoments) March 14, 2018
Update: #ToysRUs Reportedly Tells Employees It Will Close All Stores.https://t.co/hdb1QfHVC0 pic.twitter.com/s1eCq5pO4R— IGN (@IGN) March 14, 2018
UPDATE March 16, 2018:
It seems that it is true that Toys 'R' Us is going out of business. I found these tweets from their accounts which shows that they are preparing to close.
Yes. We will provide more details about the plans for the liquidation of the U.S. stores and going out of business sales in the near term.— ToysRUs (@ToysRUs) March 16, 2018
Thanks for reaching out. Gift cards are being honored for the next 30 days.— ToysRUs (@ToysRUs) March 16, 2018
All customer and loyalty programs are currently continuing as normal, including Rewards“R”Us, Geoffrey’s Birthday List and the Babies“R”Us Registry.— ToysRUs (@ToysRUs) March 16, 2018
For questions about products or warranties, customers in the U.S. should continue to contact our Customer Service Department at 1 (800) TOYSRUS or 1 (800) 869-7787 between the hours of 8 AM and 11 PM ET.— ToysRUs (@ToysRUs) March 16, 2018
Source:
http://comicbook.com/2018/03/14/toys-r-us-closing-us-stores-bankrupt-america/
https://www.wsj.com/articles/toys-r-us-tells-workers-it-will-likely-close-all-u-s-stores-1521060803?mod=e2tw
https://www.reuters.com/article/us-toys-r-us-bankruptcy/toys-r-us-plans-to-close-all-u-s-stores-33000-jobs-at-risk-source-idUSKCN1GQ36S?feedType=RSS&feedName=topNews&utm_source=twitter&utm_medium=Social
http://www.ign.com/articles/2018/03/14/toys-r-us-bankruptcy-woes-continue-may-liquidate-us-operations
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